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Home > PDF Reports > Office Exceptions > Ghost Promos

Ghost Promotions - Office Exceptions

Ghost Promotions occur when a promotional price is directly entered into Inventory Maintenance pricing tab.  In most cases, this promotional price will persist until it is manually removed.  SKUs with a manual promotional price will disable the normal activation/deactivation process (MIP/RUP) and therefore will remain and sell on their promotional price indefinitely.  The goal is to remove the promotional pricing from Inventory Maintenance and then set up a proper clearance promotional file through MIP to manage the process.

 

 
  
 
 
 

You can find a full, multi-store listing in the MEGA Report located in your Data Import directory.

Steps to download your report can be found here.

Steps to Process this Report:
  1. In Eagle Browser, launch Inventory Maintenance (IMU).
  2. Enter in the SKU and click Display (F6).
  3. In the Price Tab, manually clear out the promotional price.
  4. Identify SKUs to remain on Promo.
  5. Create an MIP file with an end date several years in the future.
  6. In Eagle Browser, launch Modify Item Promotions (MIP).
  7. Press Add (F4).
  8. Name the Promotion Type 'CLEAR'.
  9. Set the Start Date for the current day and the End Date to be years off in the future.
  10. Enter the SKUs and the promo price or % off retail.
  11. Click OK and continue entering in the SKUs.
Steps to Activate the Promotion File:
  1. In Eagle Browser, launch Update Promotion Pricing (RUP).
  2. Set "Print To" to be Option 'S' (Spool Only).
  3. In the Options sidebar, select 'F' for Finalize.
  4. In the From/To sidebar, select the range to be from CLEAR to CLEAR.
  5. Run the report (F4).
Why a SKU is listed:
Ghost Promos can happen when staff bypasses the promotional system (MIP/RUP) to quickly make an item ring up on sale.  The problem is the item never gets deactivated when the sale is over since the item was never placed into the MIP system and will therefore sell at its promotional price indefinitely.  If we set up a proper MIP file to manage these promotions then it can both help manage our closeout process and more easily identify newly created Ghost Promos!