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Home > PDF Reports > Master Exceptions > Invalid UPC

Invalid UPCs - Master Exception Report

 

 
  
 
 
 

You can find a full, multi-store listing in the MEGA Report located in your Data Import directory.

Steps to download your report can be found here.

 

This report lists SKUs in your store that are not attached to any valid UPC and therefore these SKUs will likely not scan at checkout.

 

Steps to process this report: 

 

A. Launch Eagle Browser and open Inventory Maintenance. 

B. If the SKU does NOT have a Store/SKU listed in the "VALID UPC ATTACHED TO" column:

  1. Enter the SKU from your Invalid UPCs report and click the Display button.
  2. Click the UPC link.
  3. Enter the VALID UPC into the New UPC field and click the Add button.
  4. If you want to delete the invalid UPC, mark the check box next to the invalid UPC and click the Delete button. Do not delete abbreviated UPCs that are found on small packages like candy.
  5. SKUs with invalid UPCs that are URLs should be deleted from the SKU. Simply mark the check box next to the invalid UPC and click the Delete button.
  6. Count the SKU in all stores and enter into PIP.

 

C. (multi-store) If the SKU HAS a Store/SKU listed in the "VALID UPC ATTACHED TO" column: 

  1. This means there are two SKUs in your organization wanting to share the same UPC. This condition is not allowed in your Eagle system so you will need to resolve this UPC/SKU conflict.
  2. Determine the best go-forward SKU for your organization.
  3. RCIN the non go-forward SKUs to the go-forward SKUs.
  4. Relabel the bin tags in the affected stores.
  5. Count the SKU in all stores.