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Canceled and Replaced - Office Exceptions
This report lists canceled warehouse SKUs and their corresponding replacement SKU. To be listed, the canceled/replacement pair must meet the following conditions:
The TR (Times Reported) column shows how many times (months) the SKU has shown up on this report. A value of zero or blank will indicate a newly reported SKU.
You can find a full, multi-store listing in the MEGA Report located in your Data Import directory.
Steps to download your report can be found here.
Steps to process this report
1. Determine if you want to replace the canceled SKU:
If you do -
a. Add the REP SKU to file if its REP QOH column showing NIF (you can use catalog (F2) from Inventory Maintenance to accomplish this).
b. If the SKU is already in your file then make sure the Store Closeout flag is set to "N" in the codes tab of Inventory Maintenance and the Order Indicator flag is blank (Stocking Tab).
c. Set the replacement SKU's location code to the appropriate location in your store.
d. Make a scan tag and ensure the item can be put away when it comes in on the next delivery.
e. Remove the canceled SKU's scan tag and hook from the sales floor.
f. Set the canceled SKU's location to your store's drop location code (e.g. DR19, CLOSE, ZZZZZ, etc.)
If you do not want to replace the SKU -
a. Remove the canceled SKU's bin tag and hook from the sales floor.
b. Set the canceled SKU's location to your store's drop location code (e.g. DR19, CLOSE, ZZZZZ, etc.)
It's a struggle to keep on top of canceled SKUs! Fortunately, Ace has a procedure to help stores stay on top of these changes. The process is called Item Change Management or ICM and more can be learned on Acenet here: Item Change Management
Tools: Location Code Reference