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Welcome
Best Practice Checklist
Monitor / Set Goals
Tools
Onboarding
Month 1
Report Packet
Count Sheets
Track Count Sheet Progress
Master Exception Report
MEGA Report Intro
Month 2
OL & PL Preview
Count Sheets
Track Count Sheet Progress
Office Exceptions Report
Assortment Report
Month 3
Count Sheets
Track Count Sheet Progress
Floor Exceptions Report
Closeout Management
Month 4
Count Sheets
Track Count Sheet Progress
RAD In Stock
Month 5
Count Sheets
Track Count Sheet Progress
Shrink Report
Month 6
Count Sheets
Track Count Sheet Progress
Back Stock Replenishment
Best Practice Checklist
Operational Level
Level 0 - Completion
PIP Overview
Count Sheets
Understanding Completion
Maintaining Inventory Accuracy
Track Count Sheet Progress
How to Count
Level 1 - IRA
Understanding IRA
IC Role
PIP Research
Skills Training
Eagle System Settings
Count Sheets
Shooting Outs
Cashier Testing
Back Stock Purge
Store Floss
Monitor IRA
Full Count
Level 2 - Dollar Accuracy
Understanding Dollar Accuracy
Fix Boundary Issues
Monitor Dollar Accuracy
Level 3 - Shrink
Understanding Shrink
Excluded Shrink
Variance Research
Variance Worksheet
Monitor Shrink
Level 4 - Efficiency
Understanding Efficiency
Monitor Efficiency
Counting Process Review
Productivity Level
Level 0 - Unproductive
Level 1 - In Stock
Level 2 - Assortment
Accuracy Cadence
Jan - Purge Back Stock
Feb - Delete Report
Mar - Cashier Testing
July - Purge Back Stock
Aug - Flossing Your Store
Oct - Cashier Testing
Nov - Top Inventory Review
Retail Analytics Dashboard
In Stock
Ace MOP
MOP Reductions
EOQ (Min/Max)
Assortment
IRA
Back Stock Replenishment
Setup & Maintenance
Processing Back Stock
Report Example - ARMA
Closeout Management
Identify
MIP & Label
Remove
Quick Resources
MEGA Report
COM
Obsolete
Overstock
In Stock
Assortment
OM Variances
UPC x Links
Disc Flag Mismatch
UPC Coverage
Ord Indicator Mismatch
Item Setup Issues
Primary Vendor Mismatch
Unsynced Retail
Invalid UPC
MSU Code Issues
Kit Header Issues
RCIN Issues
RPA Settings
Cost/QOH Errors
Store Supply
Persistent Negative
Canceled Replaced
Ord Not Rep
Ghost Promos
Special Fee Codes
Retail less than Cost
COM Pinned
CS XX Store Closeout Check
Location Exceptions
Misc Issues
Shooting Outs
Eternal Outs
Missed SKUs
Cross Merch Suggest
Promo Residue
BKST - Shelf Capacity
Top Back Stock
AH.COM
Inventory Value Changes
Key Metrics
Cat Diff - Dept Tab
Cat Diff - Class Tab
Cat Diff - Fineline Tab
Cat Diff - Vendor Tab
Cat Diff - SKUs Tab
PDF Reports
Charts
Inventory Dashboard
Executive Summary
Sales
Operational
Productivity
Inventory
Lead Measures
Mango
Inventory Accuracy Scorecard
IRA Substituted
Theft Alert
Boundary Alert
Completion Alert
Shrink & Efficiency Trend
Count Sheets
Floor Exceptions
COM - Remove Label
COM - Remove Product
Eternal Outs
Hot Shrink
Location Code Exceptions
Missing Shelf Capacity
Multi-Location Maintenance
Shooting Outs
Stop Sales
Store Closeout Assortment
Store Closeout Check
Key Metrics
Count Metrics
Master Exceptions
Acenet Direct - UPC Coverage
Alt Vendor Part Number Issue
Class / Fineline Adds
Disc / Ord Ind Mismatch
Invalid UPC
Item Setup Issues
Kit Header Issues
MSU Issues
Multi SKU Items
Ace Catalog - UPC Coverage
OM Variances
Primary Vendor Mismatch
RCIN Issues
RPA Settings
Unsynchronized prices
UPC X-Links
Office Exceptions
Blank QOH
Boundary - Cost/QOH Errors
Boundary - Store Supplies and Coupons
Boundary - Negative Quantity on Hand
Canceled and Replaced
COM - Pinned Closeouts
Duplicate SKUs
EOQ - Shelf Capacity Check
Ghost Promos
Gross Profit Exceptions
High Returns Ratio
In Stock - Ace Min OP Listing
In Stock - Common Transaction
In Stock - Days Zero
Example - Days Zero
In Stock - Order Point Reduction
In Stock - ROP Protect = Y
Low Stock Check
Margin Impact
MDR Store Closeout N
Missing Store Closeout
Ordered but not replenished
Receiving Issues
Retail less than Cost
Placeholder SKUs
PO Season Codes
Special Fee Codes
Store Closeout = U
Top Promotions and Discounts
XX Count Type - Store Closeout Check
Zero Max Stock Level
Shrink Report
Variance Worksheet
Adjusted
Excluded
Totals
Defective
Transfer Report
Excel Reports
Unblock Macros
Chain Assortment
Delete Report
Class
Fineline
Mfg Vend
Elasticity Analysis
Fiscal Shrinkage
IRA Validation
Mango IVA
Master Transfer Report
Non-Ace Product Mix
Product Analysis
Vendor
Location
Class
TTM/Month SKU Detail
Product Mix
Show Buying Report
Deals
SKUs
Videos
Case Study: OL0 & PL0
Count Sheets
Data Import: Location Code Exceptions
Help Center Overview
How to Count
Excel Tips & Tricks
Epicor Level 28 Count Sheet Progress
Epicor Level 28 Integration Setup
Maintaining Inventory Accuracy
Online Reports
Purge Back Stock
RAD - Assortment
RAD Integration Sneak Preview
Store Flossing
Shrink & Efficiency Trend
Show Buying Report - Acenet
Track Count Sheet Progress
What is Mango Report?
Webinars
Closeout Management
Operational Level 0 - Completion
Productivity Level 1 - In Stock
Productivity Level 2 - Assortment
WWS 24 - IRA
WWS 24 - Back Stock Replenishment
WWS 24 - MEGA Report 101
Reference
Mango Report Overview
Mango Report API
Moving API Time
Cashier Testing
Count Sheet Count Types
Common Jargon
Daily Metrics
Location Codes
Back Stock Location 3
Secondary Locations
Printing Bin Labels
Printing Closeout Bin Labels
Placeholder SKU Setup
Scheduling Negative QOH Report
Shooting Outs
Spooler Maintenance
Excluded Shrink
The Stella Report
Time & Difficulty Expectation
Change Log
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Productivity Level
Inventory Productivity Levels
Optimize your inventory one step at a time
Mango's Inventory Productivity Levels will help tune your store's inventory engine by showing where to divest in unwanted inventory and where to invest in the good-selling stuff. A step-by-step approach keeps your store focused on achieving only one level at a time. First up is to reduce Unproductive inventory (stuff your customers don't want to buy and items you have too much of) to a reasonable level using
Closeout Management
, this frees up shelf space and cash. Next is to simply deepen inventory where customers are repeatedly buying you out (this is called In Stock), and finally, you can work on increasing your assortment breadth by bringing in new items that sell well in nearby stores. Highly actionable SKU-level lists for each level are provided in the Retail Analytics Dashboard (Acenet) so that hitting your target is easily within reach.
What about the traditional inventory performance metrics like Turns and Inventory per Square Foot?
Traditional inventory performance metrics such as Turns, GMROI, Inventory per
sq
. ft., Sales to Inventory Ratio, etc., are good at a high level,
but they're hardly actionable at the SKU level. Take Turns for example, how do we make Turns better, and exactly what is better? None of the traditional ratios explicitly
tell
us if we have too much inventory or not enough (perhaps we have too much of the bad stuff and not nearly enough of the good stuff), we only know a ratio. However, if we look
to
the root components of inventory productivity then we can take SKU-level action by divesting in unproductive inventory and invest in more productive items. When we do this, Turns, Inventory per Square Foot, etc. are optimized along with your store's inventory investment!
Level 0: Unproductive
- Target 7% or less
This highly actionable level shows the dollar value (quantity on hand multiplied by average cost) of inventory that has not sold in
over
t
wo years and with over two years of supply
, divided by total inventory value. SKU-level detail can be found in your MEGA Report (Obsolete and Overstock) tabs. Stores managing their unproductive inventory will see values 7% and below. Stores with lower sales volume than the typical store will have their two-year sales threshold adjusted back (up to a year based upon sales volume). New stores will show 0% for two years.
Level 1: In Stock
- Target 1% or less
In Stock Opportunity measures annual sales increase potential if your store never ran out of what it sells (Ace SKUs only). For example, if your metric is 1.1% then your store would see an increase of 1.1% in annual sales if it never sold out of inventory. This metric is highly actionable through the Retail Analytics Dashboard as it lists the SKU-level detail that makes up this metric. Increasing inventory levels for these items will likely increase sales with very little inventory investment. SKU lists (and metric) excludes outs caused by RSC (retail support center), special orders, in/out promotional items and other kinds of noise. This is an easy level to achieve, but it takes some time for your In Stock percentage to move: persistence and patience are the
key
to this level.
Level 2: Assortment
- Target 3% or less
Assortment Opportunity measures your store's incremental annual sales opportunity if it carried everything (Ace SKUs only) that sold well in other peer
stores,
but are not carried in your store. SKU-level detail is found in a shopping cart on Acenet. This metric does not take similar SKUs into account (we're working on that) so it is unlikely your store would experience a full projected sales increase, however, this metric is consistently measured across all stores so it is a great at gauging how
much
additional sales opportunity your store has compared to targets and peers. We are constantly working on the quality of this metric by reducing similar SKUs and tuning the assortment to your market (Urban, Suburban, Rural, Lumber, etc.).
Level 3: Certified
You've made it, congratulations! Your store's inventory is running at peak productivity. At this point, you've worked rigorously through all the levels and now you can shift into maintenance mode (using your PDF Exception Reports and Assortment Reports).
Articles in this section
Level 0 - Unproductive
Level 1 - In Stock
Level 2 - Assortment
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