This report identifies items that can be purchased in different quantities and that are associated with multiple SKUs. Issues occur when a multi-SKU item is purchased under one SKU (the primary SKU) and sold under a different SKU (the secondary SKU). Issues can also occur when an item's bin tag does not match the SKU that is sold.

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Why is this a problem? (example)

A Korky toilet plunger can be purchased in a 30-pack or 4-pack. The plungers in both packs share the same UPC, but each pack has a unique SKU. If plungers from the 30-pack are sold under the 4-pack's SKU, inventory will accumulate under the 30-pack's SKU and will likely go negative in the 4-pack's SKU.

To resolve this issue, remove extra SKUs from each UPC and adjust the purchase orders on the primary and secondary SKUs.

1. In our Multi-SKU Items report, notice each UPC that is linked to multiple SKUs. For each UPC, decide which SKU should remain linked to the UPC; that is the primary SKU. The UPC's other SKUs are secondary SKUs, which you'll unlink in the following steps.
2. In Epicor's Eagle Browser, open Inventory Maintenance.
3. Select a store from the Store field. (Your report's ST column lists affected stores.)
4. Enter a secondary SKU in the SKU field and click the Display button.
5. Click the UPC link.
6. Mark the checkbox next to the UPC and click the Delete button to unlink this secondary SKU. (You may need to click Yes to confirm you want to delete the UPC.)
7. Click the Close button.
8. Open Purchasing & Receiving.
9. Reverse the credit purchase order on the secondary SKU.
10. Apply the credit purchase order to the primary SKU.
11. If the UPC you're currently working on has more than one secondary SKU, return to step 4 and repeat the previous steps to unlink each secondary SKU.
12. Repeat the previous steps for each UPC listed in your report.