Home > PDF Reports > Master Exceptions > Kit Header Issues
You can find a full, multi-store listing in the MEGA Report located in your Data Import directory.
Steps to download your report can be found here.
This report identifies SKUs that are miscategorized as kit headers. When that happens, the inventory value and sales data for those SKUs are not included in store reports and those SKUs are not reordered.
A kit record is a package of items that are bundled together. A kit header is a custom SKU (non-Ace) assigned to that package of items. When kits are sold, the individual items are accounted for in your system, but the custom kit header SKUs are ignored for accounting, purchasing, and reordering purposes.
For example, a store might create a Halloween package consisting of hand warmers, a pumpkin carving took, a flashlight, and glow sticks. To assign a discount to the bundle and to make the bundle easier to check out, you would create a custom non-warehouse SKU, such as HWBUNDLE, and assign individual SKUs to the custom HWBUNDLE SKU so the package can be sold as one custom SKU.
For more information, open Epicor's Eagle Browser help system and search on kit record.
To resolve this issue, recategorize each kit header SKU listed in the report.