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Home > Onboarding > Month 1 > Report Packet

Month 1 - Report Packet

Mango runs in monthly cycles and your reports will be delivered within the first week of the month, usually by the 3rd day. Reports are delivered in two separate emails: Action Reports, and Review Reports.  For the first month, you can focus on the reports contained within the Action Reports email and can ignore the Review email (unless you are curious).  The reports are delivered to the email addresses given when we set your store up.  Report delivery addresses can be changed at any time (just send us a note: support@mangoreport.com) and each store can have up to six email address.

 

1. Action Email - Mango's "To Do" reports
Reports contained within the Action Email are actionable for the current month and consist of:

  • Master Exception - this report is sent ONLY to your primary store (if multi-store) and contains exceptions such as UPC x-links, Order Multiple mismatches, etc. which is generally considered Master Data in your Eagle system (one change impacts all stores at the same time).
  • Count Sheets - this Mango's primary report and processing it allows your store to monitor and improve inventory accuracy.  Taking Level 0 - Completion training will help your store process these successfully.  Stores typically print this report.
  • Floor Exceptions - this report lists store-specific exceptions that typically require further investigation on the sales floor. Stores typically print this report. 

  • Office Exceptions - this report lists store-specific exceptions that are typically processed in the office. If you have a multi-monitor setup then this report is not usually printed.  
  • Transfers (multi-store) - This PDF is time sensitive and should be processed ASAP or items will risk being reordered in the "To" store.  This is a listing of transfer candidates between stores for the purpose of inventory balancing.  We can create transfer groups within your organization if certain stores in your organization are separated geographically, just let us know which stores transfer with which and we will set it up!  

Excel savvy and/or Data Import users - if you see an Excel logo at the bottom of an exception report, this indicates there is a full-SKU (and multi-store) listing available online. Follow the report's help link to learn how to download your full SKU and multi-store files. 

 

2. Review Email
These reports look back to how your store processed its Count Sheets (and other action) last month and, therefore have little usable information this month. For your 1st month, you can disregard the reports in this email.  However, these reports will become valuable monitoring and researching tools going forward!  If you have time, taking a peek at these might be fun.