Level: mandatory, cashiers
Frequency: twice per year 
Link - Cashier Testing     
Failure to pass test should result in additional coaching and retesting. Persistent failure is a problem.

Level: mandatory, all
Frequency: at hire and annually during store meeting or individual training plan
Description: this 5-minute video shows many common accuracy mistakes.  Should be watched with a coach or at a store meeting to highlight inventory accuracy.
Video link - Maintaining Inventory Accuracy

Level: mandatory, department heads and/or inventory counters
Frequency: twice per year and as needed as a coaching aid
Description: this 2-minute video highlights best practices to obtain a good initial count
Video link - How to Count
Inventory coordinator can request laminated "Before you PIP" cards from us or print them from the PDF link shown in the video page.  Before granting security access to PIP, the counter should be able to demonstrate accurate counting to the inventory coordinator. Counters variances should be routinely double-checked by inventory coordinator.  Those exhibiting difficulty counting accurately should be coached and security revoked if accuracy does not improve. 

Level: mandatory, department heads
Frequency: yearly or as needed 
Description: department heads play a lead role in accuracy. Making sure SKUs are where they should be, back stock and base deck stock is clearly labeled is a cornerstone to accuracy.  There's no sense even attempting to count a sloppy department.
Video link - Store Flossing
Video link - Purge Back stock
Inventory coordinator should walk aisles to determine if a department is suitable for counting. Departments in continuous state of disarray need a new department head!